{"id":1410848,"date":"2026-07-06T15:13:58","date_gmt":"2026-07-06T12:13:58","guid":{"rendered":"https:\/\/en.pelinsenoglu.com\/distance-sales-agreement\/"},"modified":"2026-07-06T15:31:09","modified_gmt":"2026-07-06T12:31:09","slug":"distance-sales-agreement","status":"publish","type":"page","link":"https:\/\/en.5te5.com\/en\/distance-sales-agreement\/","title":{"rendered":"Distance Sales Agreement"},"content":{"rendered":" \n

1- PARTIES <\/strong><\/p> \n \n

Seller Company:<\/strong> Pelin \u015eeno\u011flu Butik Tekstil Ticaret Limited \u015eirketi<\/p> \n \n

Seller’s Website:<\/strong> en.pelinsenoglu.comProduct Subject to Sale:<\/strong> Products sold at en.pelinsenoglu.comSeller Company Address:<\/strong> Prof. Dr. Ahmet Taner K\u0131\u015flal\u0131 Mah. 2839. Sk. No: 62, \u00c7ankaya\/ANKARA Seller Company Phone:<\/strong> +90 5307170330<\/p> \n \n

CONSUMER: Real persons who purchase, use or benefit from a product or service from en.pelinsenoglu.com internet address for personal use within the framework of the provisions of this contract.Subject of the Agreement: This agreement covers the purchases made between the en.pelinsenoglu.com and the CONSUMER through the website called en.pelinsenoglu.com and both parties are deemed to have accepted the terms of this agreement.Billing and Delivery Information: The information entered in these forms must be accurate and complete. The CONSUMER agrees to fully compensate for the damages that may arise from the situations where the information in the forms is not correct or this information is incomplete, and the CONSUMER also accepts that he\/she is responsible for any responsibility that may arise from this situation. <\/p> \n \n

2. INFORMATION ABOUT THE PRODUCT SUBJECT TO THE AGREEMENT<\/strong><\/p> \n \n

It consists of the product’s type, quantity, brand\/model, unit count, sale price, payment method, and the information available at the time the order is completed.<\/p> \n \n

3. ORDER ACCEPTANCE:<\/strong><\/p> \n \n

The CONSUMER will place all his orders through the en.pelinsenoglu.com site on the internet. The information entered during the order is en. It will be recorded by the pelinsenoglu.com and there will be a report of the sale made. <\/p> \n \n

4. PAYMENT TRANSACTIONS<\/strong><\/p> \n \n

When the CONSUMER completes his order online, payment options will be offered to him\/her to choose. The CONSUMER will choose the most suitable one from these options and continue his transactions in this way. The consumer does not have the right to request delivery unless the order price is transferred to our company’s account. <\/p> \n \n

5. PROCUREMENT OF PRODUCTS<\/strong><\/p> \n \n

The display of products on the website constitutes an invitation to offer under the Code of Obligations. In the event that the product ordered by the CONSUMER cannot be supplied due to stock, pricing errors, or any other reason, the CONSUMER will be notified, and if requested by the CONSUMER, the product price, minus the shipping fee, will be refunded to the CONSUMER within 10 business days from the request date. <\/p> \n \n

6. SHIPMENT OF PRODUCTS AND SHIPPING FEES:<\/strong><\/p> \n \n

The responsibility and risk of transportation of the material belongs to the Consumer. Unless the CONSUMER specifies a special request, the materials are sent by our contracted cargo companies.The dispatch time of the products is 3 business days at the latest after the order confirmation e-mail is sent.Orders are delivered to the Consumer’s address. en.pelinsenoglu.com can deliver products to all points that are allowed on our site with the contracted cargo companies and the shipping fee is specified. If there is no cargo agency where the consumer is located, this is called the Mobile Zone and the product is delivered on certain days of the week.In case the CONSUMER refrains from receiving the product; en.pelinsenoglu.com will have the right to claim the product price and other damages or to terminate the contract immediately and claim their damages.Cargo companies cannot be held responsible in any way en.pelinsenoglu.com delays in their deliveries, damages or losses that may occur during transportation. <\/p> \n \n

7. WARRANTY AND RETURN PROCEDURES<\/strong><\/p> \n \n

According to Article 4 of the Law on Consumer Protection, “Goods that are contrary to the qualities in the promotion and user manual or advertisements and announcements, or that contain material, legal or economic deficiencies that reduce the benefits expected by the consumer in terms of their intended use, are considered defective goods. If the CONSUMER notifies the defective goods within 15 days from the date of delivery of the goods, he\/she has the right to price reduction and refund.” <\/p> \n \n

8. RIGHT OF WITHDRAWAL<\/strong><\/p> \n \n

The CONSUMER can cancel the order by contacting our WhatsApp line at +90 530 717 03 30 until 17:00 on the same day.Article 8 of the Distance Contracts Regulation. According to the article, “The CONSUMER has the right to withdraw from the contract by rejecting the goods within seven days from the date of receipt of the product, without assuming any responsibility and without giving any reason.” Accordingly, the Consumer has the right to return the product without reason within 14 days after receiving it.In order for the consumer to benefit from the right of withdrawal; <\/p> \n

\u2022 The sale is based on a sales contract falling within the scope of Law No. 4077 on Consumer Protection,\u2022 The return must be made within fourteen (14) days from the date of delivery of the purchased product without opening, destruction, deterioration or use of the product.\u2022 Return requests are not accepted in cases where the labels on the box of the product, affixed by the importer or manufacturer, are torn, or the vacuum or gelatin packaging is opened.\u2022 In order for the refund transactions to take place, the CONSUMER must first apply to the en.pelinsenoglu.com in writing. Refund requests made without an application will not be accepted. \u2022 To exercise this right, the purchased product must not be damaged and must be in a condition suitable for resale.\u2022 The CONSUMER is responsible for returning the product in the condition it was delivered and, if the product has been used, for compensating any loss in the commercial value resulting from its use.\u2022 Products on seasonal discounts can only be exchanged. Returns are not allowed. <\/p> \n

The right of withdrawal cannot be exercised for products that are manufactured or customized according to the CONSUMER\u2019s special requests or modifications.<\/p> \n

It takes an average of 5-15 business days for the cargo to reach your address.<\/p> \n \n

9. PRIVACY<\/strong><\/p> \n \n

Pelin \u015eeno\u011flu Boutique Trade Textile Co.Ltd. undertakes to keep the information registered by users on en.pelinsenoglu.com website confidential under all circumstances.Pelin \u015eeno\u011flu Boutique Trade Textile Co.Ltd. undertakes and guarantees not to disclose the information entered on the site for any reason without the consent of the CONSUMER, and not to share such information with third parties.Since en.pelinsenoglu.com carries out credit card transactions through iyzico, no information about the CONSUMER’s credit card will be stored on the internet on the website, so the payment information to be used for shopping on the site will remain the consumer’s property.<\/p> \n \n

10. OTHER PROVISIONS<\/strong><\/p> \n \n

10.1 en.pelinsenoglu.com must constantly check all product information and prices on the website. However, en.pelinsenoglu.com is not responsible for any situation arising from typographical or calculation errors.10.2 Prices appearing on the Site are given including VAT. The change in tax rates is reflected to the CONSUMER exactly.10.3 en.pelinsenoglu.com has the right to discontinue the service it provides for a certain period of time or in its entirety within any time frame. In the event of such a situation, the en.pelinsenoglu.com has no responsibility towards its private members and third parties.10.4 en.pelinsenoglu.com owns the software, documents, information, graphics and similar works purchased from outside or obtained through its own work. Any copyrights that may arise from this property belong to en.pelinsenoglu.com.10.5 en.pelinsenoglu.com has the right to turn some sections of the site into sections that can be entered in encrypted form, and also has the right to convert sections that do not require membership into sections that require membership.10.6 Force majeure will be a force majeure event that did not exist at the time of ratification of the contract, but occurred later and prevented one or two parties to the contract from fulfilling their responsibilities (such as Natural Disaster, War, import law, strike, etc.). In this case, the party affected by force majeure will notify the other party in writing. During the continuation of force majeure, the parties are not obliged to fulfill the provisions of the contract. If the force majeure does not disappear within 10 days, each party reserves the right to unilaterally terminate the contract.10.7 All CONSUMERS who purchase products from the en.pelinsenoglu.com website are deemed to have read and accepted all the articles in the contract. Consumer; Since he will not be able to approve the order if he does not check the box indicating that he approves this contract, the will that this contract is accepted emerges with the approval of the order.10.8 The CONSUMER accepts that he\/she is fully responsible for his\/her personal thoughts and ideas used in the common areas within the site. The en.pelinsenoglu.com is not responsible in any way for any problems that may arise from his writings.10.9 In disputes arising from this agreement, en.pelinsenoglu.com records will be accepted as binding and conclusive evidence for the parties. If the CONSUMER signs this agreement or approves it on the website, it is deemed to have accepted all the provisions of the agreement. Correspondence made electronically between the parties will be accepted as evidence.10.10 This contract starts when the CONSUMER receives any service or completes an order through the en.pelinsenoglu.com website. The CONSUMER is deemed to have undertaken to comply with every article of this contract indefinitely. The fact that the payment transaction has not yet been completed by the CONSUMER does not eliminate the provisions of the contract.10.11 The provisions of Turkish substantive and procedural law shall be applied to this agreement and in case of disputes arising from the implementation of this agreement, Ankara\/Turkey Courts and enforcement offices shall be authorized. <\/p> \n","protected":false},"excerpt":{"rendered":"

1- PARTIES Seller Company: Pelin \u015eeno\u011flu Butik Tekstil Ticaret Limited \u015eirketi Seller’s Website: en.pelinsenoglu.comProduct Subject to Sale: Products sold at en.pelinsenoglu.comSeller Company Address: Prof. Dr. Ahmet Taner K\u0131\u015flal\u0131 Mah. 2839. Sk. No: 62, \u00c7ankaya\/ANKARA Seller Company Phone: +90 5307170330 CONSUMER: Real persons who purchase, use or benefit from […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_hs_code":"","footnotes":""},"class_list":["post-1410848","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/pages\/1410848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/comments?post=1410848"}],"version-history":[{"count":10,"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/pages\/1410848\/revisions"}],"predecessor-version":[{"id":1410881,"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/pages\/1410848\/revisions\/1410881"}],"wp:attachment":[{"href":"https:\/\/en.5te5.com\/en\/wp-json\/wp\/v2\/media?parent=1410848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}